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Draft · Updated 1 November 2026

Privacy & file handling

Clear information about using FileNeat.

Preview notice — incomplete for a paid launch. The controller’s legal identity, contact details, legal bases, processor list, retention periods and international-transfer information must be confirmed before a public paid launch. Test account access is already enabled in selected previews.

Your uploaded files

The current document service sends your upload to FileNeat’s processing server. OCR runs locally on that server. Documents are not sent to an external AI provider. The application deletes the job’s temporary workspace when processing finishes or fails.

There is no saved document history. Previews and downloads can remain in your browser page until you close it or choose another file. Keep copies you need. Hosting logs, backups and production retention have not been independently verified; this notice does not promise zero retention.

Browser preferences

The website stores a theme preference in browser local storage so it can remember light or dark mode. The theme preference is separate from account and payment records. Account sessions and pending purchase-recovery state are stored in the browser. A guest-purchase cookie associates this browser with its unused test conversions.

Accounts and payments

Selected test previews use Supabase for email-link sign-in, account identity and conversion balances, and Stripe-hosted Checkout for test payments. Your account email is used for sign-in and recovery of eligible unused guest conversions. Test order references and conversion balances are stored by the service; enter test card details only on Stripe’s checkout. Do not use real card details in the sandbox. The complete legal bases, processor arrangements, retention periods and transfer information still require verification before public launch.

Your rights and contact

Privacy questions: support@fileneat.com. The completed notice must identify the data controller and explain applicable access, correction, deletion, objection, portability and complaint rights, together with a working privacy contact and the relevant supervisory authority. Do not treat this incomplete notice as confirmation of a particular legal jurisdiction or full compliance.

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